Customer Service and Sales Support

The Role
Customer Service: 

• Communicate to manufacturing plant and follow the production orders

• Prepare necessary documents and follow lead times

• First point of contact to inform customers about their new -, pending orders, lead times and open invoices Sales support:

• Create Proforma invoices, order confirmations, invoices and production orders

• Answers phone calls from customers and deals with problems as they arise

• Takes sales information and puts it into an easily readable format Logistics:

• Communicate with local forwarders and verify pricing and leadtimes

• Create and gather all documents shipment documents Job Location: Ajman, UAE Office

Requirements
Requirements: 

• Fluent, both verbal and written, in English

• Located in UAE

• Self-motivated and able to work under pressure with minimum supervision.

• Problem solving skills

• Minimum Years of Experience: 2

About the company
APOLCO is a global supplier of lubricant additives. They are known to be a reliable choice for lubricant blenders, due to high quality, field proven products for a competitive pricing. APOLCO MEA has been catering to the additive needs of the MEA region for a number of years. They have a strong presence in the UAE for production, R&D, sales support and logistics. As their business is expanding there is a vacancy on the Customer service and Logistics department.


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