Supermarket Supervisor

Job details

Job Type

Full-time

Responsibilities:

• Completes store daily and weekly status reports, including sales, customer service, stock status, and merchandising
• Conducts daily and weekly meetings with the Store Manager and Assistant Store Manager to review activities, activities, and schedules
• Oversees day-to-day store operations, including opening and closing procedures, sales floor staffing, department supervision, and merchandising
• Assists the Store Manager in hiring, training, and evaluating store managers and assistant store managers
• Encourages and supports store staff in meeting sales, customer service, and stocking objectives
• Ensures smooth store flow, orderliness, and cleanliness
• Creates a positive store image through adherence to company policies and standards
• Has excellent written and verbal communication, interpersonal, and people skills
• Able to handle pressure and maintain composure, especially during stressful situations

Requirement and Skills:

• Bachelor’s Degree or Equivalent
• At least minimum of 4 years experience in handling store
• Sound ability to manage conflict situations and difficult customers effectively.
• Proven ability of working within budgets. Experience in rostering, and ensuring adequate staffing levels.
• Proven competency in all operational aspects of the food and beverage service.
• Significant experience and understanding of the provision of excellent customer service in a service-orientated workplace.
• Demonstrated skills in MS Office computing applications including word processing, spreadsheet, database.
• Resilience Excellent attention to detail and excellent organizational skills. Ability to prioritize and flexibility respond to changing demands.
• Ability to operate without direct supervision, including displaying initiative and problem solving as required.
• Strong decision-making capabilities
• Excellent communication and negotiation skills
• Great customer service skills

Job Type: Full-time

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Hospitality: 4 years (Required)

Language:

• Korean (Required)
• English (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)